Shipping and return policies for Seven Steps To The Green Door

Shipping Info
Orders will be shipped within 3 business days using german POST or DHL.

We have to explain, that we can NOT be held responsible for loss or damaged goods inflicted by the postal services. Thats why damaged or lost goods can not be refunded.
By purchasing goods via our Bandcamp shop you agree with these terms.

We will be shipping your order without Track & Trace. If you would like to be absolutely certain that your order arrives safely and undamaged, please contact us before ordering, so we will quote you for an extra secure insured shipping, while adding these extra expenses to your order.

Please write us regarding any problem with the shipment, we will find a solution.
Return Policy
EU members:

You have a 14 days period on physical goods in which you have the right to cancel your purchase and receive a full refund minus Paypal and Bandcamp fees. You do not need to give a reason for cancelling your purchase. If you really choose to cancel, we will refund your order within 30 days of your cancellation.

The items you wish to return should be unsealed and/or unworn of course.
If you need to return an order because of an error on our behalf or because of a defect, we will be happy to refund your postage charge, and your return postage costs. Otherwise you will be responsible for these charges and the cost of delivery.

The address for all returns:

B´side Music
M.Arnold
Am Berg 39
D - 08373 Remse
( Germany )